Articles

PlatePass®

WHAT IS PLATEPASS®?
It’s an electronic means for paying road tolls. If you choose to use it, you will avoid delays at toll lanes and be on your way faster. If you use PlatePass®, the credit card that you used for your rental will automatically be charged for tolls incurred at the Toll Authority's cash toll rate or highest undiscounted toll rate. Applicable service fee will be applied, and you will be able to bypass long cash lanes. PlatePass®, a division of American Traffic Solutions, administers this service for Hertz.

PlatePass® is currently available on multiple toll roads in multiple states across the U.S. and in Puerto Rico. The PlatePass® service may be used on toll roads administered by the following toll road services:

E-Z Pass For DE, MA, MD, ME, NH, NJ, NY, OH, PA, VA, WV
I-Pass For IL, IN
EZ Tag/TX Tag For TX
Sun Pass/E Pass For FL
EXpress Toll For CO
FasTrak For Greater San Francisco Bay Area Bridges
AutoExpresso For Puerto Rico
Good to Go! For SR 520 Bridge and Tacoma Narrows Bridge ONLY

HOW DOES IT WORK?
Depending on where you go, the systems work slightly differently.

For E-Z Pass & I Pass toll roads, PlatePass® is used with a toll transponder located within a shield box that is affixed to the windshield below the rear view mirror. To use PlatePass®, simply pull out the transponder from the shield box, so that the toll agency can electronically read the pass. If you don’t want to use PlatePass, please make sure the transponder remains fully within the shield box and pay all tolls with cash or your own toll transponder compatible to the toll road.

For AutoExpresso toll roads in Puerto Rico, PlatePass® is used with an electronic tag affixed to the windshield behind the rear view mirror. In Puerto Rico, not all Hertz vehicles may use the PlatePass® service. If the vehicle rented to you contains a PlatePass® decal in the upper-left corner of the windshield and an electronic tag behind the rearview mirror, it is equipped for the PlatePass® service. If it does not, you may not use the PlatePass® service. To use PlatePass®, simply drive through a designated Auto Express toll lane. If you do not want to use PlatePass® or the vehicle rented is not equipped to use PlatePass®, you will need to pay all tolls with cash in cash toll lanes.

For all other toll systems on which PlatePass® may be used, the toll road system will automatically read the vehicle’s license plate if the vehicle passes through a toll lane without paying the toll with either cash or a compatible toll transponder. There is no device inside the car that needs to be used. If you don’t want to use PlatePass®, you must pay all tolls with cash (if cash option is available) or with your own toll transponder compatible to the toll road


HOW MUCH DOES IT COST?
If you use PlatePass®, you will be charged a $4.95 service fee for each day of the rental including any days in which PlatePass® is not used, up to a maximum of $24.75 per rental month, plus incurred tolls at the Toll Authority's cash toll rate or highest undiscounted toll rate. PlatePass LLC will automatically charge the credit card used for the rental, typically one-to-three weeks after the rental closes. Processing of charges can at times take up to a month or more. Cash customers will be invoiced by PlatePass LLC. PlatePass® charges will not appear on your invoice for your rental

Please note: The PlatePass service fee is per rental contract, not per rental month for those with multi-month contracts.

 

FAQ
On which Toll roads can PlatePass be used?

PlatePass® is currently available on multiple toll roads in multiple states across the U.S. and in Puerto Rico.

Will the costs be automatically charged?

Yes,  PlatePass LLC will automatically charge the credit card used for the rental, typically one-to-three weeks after the rental closes

What does your customer need to do, if he doesn’t want to use PlatePass?

Make sure the transponder remains fully within the shield box and pay all tolls with cash 

Disclaimer