Companies who have a Hertz Account (billing number) will use in most cases paper vouchers, which have to be completed by hand. These details do not need to be provided in the booking.

The E-Vouchers are an easy to use Payment method within car rental, therefore the Hertz Billing number is required as appose to the credit card. E-Vouchers need to be activated on an IATA level and for each specific billing number. Please contact our customer service desk for E-Voucher activation.

E-Voucher are available in almost all European countries and in the USA. The GDS system will display a message in the instance that an E-Vouchers is not accepted in a specific country. An alternative Payment method needs to be chosen when you receive this message.

There are two types of (E-)vouchers. The partial credit voucher and the full credit voucher.

The partial credit voucher is issued for a specified amount. This amount needs to be provided in the booking.

It’s essential for your customer to provide a credit card when the vehicle is collected. This credit card will be used in case of damages and/or other local accepted extras.

Full Credit (E-)Vouchers are not limited for any amount, and the company linked to the billing number will be charged for all rental costs incurred. When a full credit voucher has been issued for rental, your customer will not have to provide a credit card when the car is collected.

E-Voucher are not only available for companies, travel agents can also issue them. In cases that the rental needs to be charged to a company and/or travel agency, then you need to enter the billing number into the booking.

Billing numbers can only be requested via your Hertz Account Manager, as a contract needs to be setup or amended. The contact details of your Hertz Account Manager, can be found on the contact section of HertzHeroes.


Does every customer and travel agecy a Hertz Billing Number to issue vouchers?

No, billing numbers need to be requested at the Hertz Account Manager.  

Which types of (E-)Vouchers can be used?

There are partitial credit vouchers and full credit vouchers.

Why is the use of E-Voucher an advantage?

The customer can be invoiced directly and the travel doesn’t have to pay anything locally.